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SafeTRIP Services Analysis

There is a diverse group of stakeholders, consortium partner-users and external partner-users that will be involved in the collection and processing of personal data as part of SafeTRIP services and applications. Coach tracking, passenger tracking and emergency call handing were identified for a preliminary analysis around privacy and data protection issues from a list of the needs of road operators and passenger transport operators.

Data Collected

In order to deliver these services, a list was generated of what data is mandatory to run the service, and which data is optional, but would optimize the service if allowed for collection. Optional data will be often, but not necessarily, more specific and sensitive than mandatory data.

Table 1: Mandatory and optional data collection for three example services

Actors that are involved

Passenger transport and road operators will be involved in both the collection and consent of data that would be collected in coach tracking, emergency call operations, and passenger tracking. These can be divided into passenger transport and other forms of private and commercial transport:

 

 

Table 2: Actors involved in the collection of data

Figure 4: Moving from check-in to boarding can include data collection

Data Flows

A number of data flows have been identified in each piece of data collection. In each case, data flows from actors that treat information or consent to give detail to those who receive it for processing. A chart is available in SafeTRIP deliverable D2.21: Legal issues & personal data management aspects analysis.

The On Board Unit of the coach, car, or lorry that is a SafeTRIP user is a main element in providing and receiving data.

One example of data flow for the position (longitude and latitude) of a vehicle is as follows:

-     Coach Tracking - Position sent from the On Board Unit of a coach to Eurolines Control Centre, and then from the Control Centre to other parts of the Eurolines company for whom the information is relevant (such as the Operations Centre or the Passenger)

-     Emergency Call Handing - Position sent from the On Board Unit to the eCall Service Provider, which then relays the information to the relevant Public Safety Answering Point, which would be the emergency services provider in the country that the coach is located in and / or the country of the native language of the driver.

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SAFETRIP.eu is a project co-funded by the European Commission, DG Research

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